How do I start service?
Do I have to sign a contract?
No. To stop service, call us at 330-448-1700 at least 24 hours ahead of time.
Does anyone need to be at home when you come to scoop?
No. As long as we can get to the area that needs cleaned, no one needs to be home. If you have a locked gate, please be sure it is unlocked on your service day.
Can the dog be in the yard when you clean?
One of the best parts of our job is getting to meet your dogs. However, if your dog is aggressive and we do not feel safe, we would ask that you confine your dog so we can safely clean your yard.
Do you work in bad weather?
We do our best to clean your yard in almost any weather. However, we will not clean in a heavy downpour or lightening. In the winter, we try to work around the snow falls. If we are not able to clean your yard because of weather, we will not bill you
What do you do with the waste?
We double bag the waste and leave it with your trash. If you would like us to haul it away, there is an additional $5 per month charge.
How do I pay for service?
We will send you an invoice at the end of each month after you have received service. Payment is expected by the 15th of the month. We reserve the right to discontinue service if payment is not received.
What is your satisfaction guarantee?
If you are not pleased with our visit, we will scoop your yard for free the next visit or issue a credit.
What payments do you accept?
We accept checks or Paypal. You may also set up automatic payment with your bank.
What areas do you service?
Presently, we service Trumbull and Mahoning counties in Ohio and Mercer and Lawrence counties in Pennsylvania.